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©2018 by Payapa Divers

- SCUBA Diving FAQ -

- For all things related to SCUBA Diving -

When is the best time to dive?

Scuba Diving is available in Oriental Mindoro all year round. The wet season is between July and September and the Dry season starting October to June.

How far in advance should I book?

To avoid disappointment, it is best to book as early as possible, however you can always ring or email to check availability for your desired dates.

I haven't dived in a long time, can I still dive?

If the date of last dive was 18 months to 5 years ago, a refresher course is required.

If your last dive was 5-10 years ago, a Re-activate course is required.

If your last dive was over 10 years ago, a resort course or a full certification course is required.

You may be asked to show your logbook for verification.

Do I need a License to SCUBA Dive?

No, you can try scuba diving with the one-day activity called the PADI Discover Scuba Diving Program.

Can I solo dive?

Simply, no. Solo diving is not allowed under any circumstances.

All our dives will be under the supervision of a duly trained dive professional.

What is the water temperature?

The water temperature can vary from 24 degrees, during the colder months of November through April, up to a toasty warm 30 degrees during the summer months.

Do I need to know how to swim in order to SCUBA Dive?

The short answer is no (but it helps).

 

You can take a PADI Discover Scuba Diving Program without knowing how to swim.

 

If you would like to become a Certified PADI Diver then you will need to know how to swim 200m or snorkel 300m as one of the basic requirements for certification.

Are there dangerous creatures I need to worry about?

The golden rule is DO NOT touch. There are many different creatures that can bite or sting however they usually only do so in self-defense. If you don’t touch them they will not touch you.

Sharks are highly misunderstood and just want to be your friend. :)

What is the National Park Fee?

The National Park fee is an additional fee which is charged by the local government to cover the cost of protecting our marine environment.

Are the currents strong?

The currents here can vary from location to location on a daily basis. Currents are taken into account when planning the daily dive site locations and ability level of the divers for that day.

I've lost my Dive Certification Card, can I still dive?

If you have a PADI certification, we can check your details with PADI dive check, just tell us your name (including middle initial) and your date of birth. For other training organizations you should contact the certify agency, dive shop or your instructor to replace your card and or gain proof of certification.

Booking diving without proper proof of certification will result in cancellation of your dive with no refund or having to take a Discover Scuba Diving experience.

How deep are the dive sites?

Dive sites vary from as little as 5m to 30+ meters, divers will be restricted to diving within their training limits.
Scuba Diver – 12m
Open water – 18m (Junior 12m)
Advanced – 30m (junior 21m)

What type of wet suit will I need?

We provide all our guests with a 3mm shorty. Depending on your personal preference and comfort level, a simple rash vest and shorts should be sufficient during the warmer season.

Where is the nearest Recompression Chamber?

The nearest recompression chamber is currently located in Batangas.

Batangas Hyperbaric and Wound Healing Center

St Patrick’s Hospital Medical Center

Lopez Jaena St. Batangas City 4200

Tel : +63-43-723-8388

Email : mperezmd@pworld.net.ph

mperezmd@batangas.net.ph

What type of tanks and valves are used?

We use aluminum 80cf / 11.1L tanks, which are fitted with DIN convertible valves to suit everyone’s needs.

Is SCUBA Diving dangerous?

There are inherent risks in SCUBA Diving, as is the case with all sports, and SCUBA Diving is no exception. However, compared to many sports SCUBA Diving has a low incident record in comparison to many sports. Follow the training you have received and listening to briefings and being a sensible diver will always reduce any risk involved.

- General FAQ -

- For all things related to Bulalacao, Mindoro, and the Philippines -

Which language is spoken?

The Philippine Language is Tagalog with several local dialects throughout the country. English is widely spoken throughout.

We teach in English and Dutch.

Can I drink the tap water?

No, it is not advisable to drink the tap water. Fresh drinking water is available in bottles or drink dispensers. Brushing your teeth and boiling water to cook, etc. is no problem. Avoid ice unless you know it comes from a safe source.

Vaccinations?

Please check with your local doctor regarding any vaccinations they recommend for traveling to the Philippines.

If you require regular medication we suggest you bring enough with you for the duration of your stay, the local Pharmacies will not have the same variety or brands you will find back home.

Is the Philippines safe?

Yes. Bulalacao, and all of Mindoro are located on the northern end of the Philippines and is considered safe for tourist travel.

Mindoro is occasionally mistaken for the large southern island of Mindanao, which is known for its current troubles.

What is the electric supply?

220 volts is the local standard, although some major hotels may also provide 110 sockets.

Are there dangerous creatures I need

to worry about? (Surface edition)

The Philippines has a few species of venomous snakes including Cobras and Vipers, if you do encounter a snake best to avoid and ask a local to remove.

Spiders can be large and scary looking but are harmless.

Rabies is not 100% eradicated in the Philippines so it is best to avoid petting any animals.

Malaria and Dengue is also present throughout the Philippines it is best to use Mosquito repellent.

For further questions, please contact us directly.

 

-Policies at PAYAPA DIVERS -

- Because We Care -

- Booking Policy -

By booking with Payapa Divers you certify and acknowledge that you understand that your acceptance on a diving tour organized and conducted by Payapa Divers is predicated on your assurance that you are physically fit enough to engage in Open Water SCUBA Diving. That you have had or will receive sufficient training in scuba diving and that you fully understand the risk of Open Water SCUBA Diving, of traveling on board a boat and the dangers arising from the forces of nature. You are prepared to assume such risk.

In order to induce Payapa Divers to accept you as a member of the aforementioned diving tours, you hereby release and absolve Payapa Divers, its agents, employees and invitees from any and all damages resulting from death or personal injuries, including loss of services, which you may sustain on account of, arising from, or in connection with the aforementioned diving tour or the ownership, maintenance, use or operation of any automobile, ship, boat, water-sport equipment or otherwise.

You further understand that remoteness of destination, local customs and/or prevailing weather conditions may cause minor inconvenience or modification to the diving portions of the tour, and Payapa Divers reserves the right to modify and/or cancel diving arrangements due to unfavorable/unsafe weather conditions and/or technical difficulties.

Payapa Divers strongly recommends all guests have cancellation insurance.

- Payment Policy -

When you make a booking you acknowledge that you have the authority to accept and do accept the following booking conditions on behalf of yourself and any party members.

To confirm your booking, we require a minimum 20% deposit of the total price. If you are booking less than 7 days before the commencement of your package, full payment is required on booking unless otherwise noted in communication with us. On receipt of a 20% deposit, or full payment where applicable, we will send you the final booking confirmation via email. The remaining balance of 80% must be paid to us not less than 7 days before your package commencement date unless otherwise agreed.

- Cancellation & Refund Policy -

Cancellation by Payapa Divers:

  • In the unlikely event of Cancellation by Payapa Divers due to weather conditions or safety concerns, participants booked for the cancelled trip shall be offered the choice to re-book for a different date or receive a refund for the full amount paid for the dates concerned, minus any bank charges.

  • In the unlikely event of a FORCE MAJEURE (Unforeseeable circumstances that prevent someone from fulfilling a contract), events may include but not limited to, terrorism, civil unrest, rioting, war, natural disasters, floods, typhoons, earthquakes, Payapa Divers will not be liable for any refund.

Cancellation by the Participant(s):

  • A full refund or re-booking is available for any cancellations received 7 days prior to arrival or commencement of activities, minus any bank charges.

  • Cancellations received less than 48 hours will incur a 20% cancellation fee.

  • Cancellations received less than 24 hours or no show on the day will incur full charge for booked activity.

  • No refund is provided for non-utilization of part or all of the booking.

Unless otherwise agreed upon by all parties.

Payapa Divers does not accept responsible for losses incurred due to changes in hotel bookings, flights, transfers, etc.

- Safety & Conservation First Policy -

Payapa Divers has a strict:

  • No-touching policy. Please respect and help protect our reefs.

  • Zero tolerance policy towards alcohol use during any trips, until the completion of all in-water activities.

  • Zero tolerance policy towards narcotics at all times. Violators will be reported to the local authorities.

If such a situation arises denial of service or further participation may be incurred.

Payapa Divers reserves the right to deny service and/or further participation, on the day and throughout:

  • If participant(s) show signs of unsafe practices, which might endanger themselves, fellow participants, staff members, or the marine environment.

  • If participant(s) show signs of an unsafe state of mind, which might endanger themselves, fellow participants, staff members, or the marine environment.

  • If participant(s) show signs of harassment, whether verbal or physical, towards fellow participants, staff members, or the marine environment.

If such a situation arises, no refund will be applicable, and in necessary circumstances the local authorities will be notified.

 

Payapa Divers and it's staff:

  • Promote safe diving practices and expect environmental conservation during all dives.

  • Provide one dive guide for every 4 certified divers on our boats.

    • Their primary concern is your safety and the environment.

    • Please pay attention to their briefings.

  • Make sure to complete a safety stop of three minutes at 15ft/5m prior to surfacing from all dives.

  • Do not allow Solo Diving under any circumstance.

  • Do not allow Dive Gloves on any dive. Excluding those with suitable reasons for an exemption.

- General Policies -

Divers:

  • All divers need to show proof of certification from an internationally recognized diving agency.

  • You may be asked to show your logbook in addition to this.

  • Everyone must sign a waiver prior to any diving activities.

  • Under 18 years old will need a Parent or Guardian to sign waivers.

  • No refund will be given for failing to provide proof of certification.

 

Junior Open Water Divers:

  • Junior Open Water 10-14 year old must be accompanied by a certified parent or legal guardian to complete paperwork and sign liabilities before the commencement of any activity or course.

  • 10-14 year old Junior Open Water Divers are limited to 12 meters on all dives and must be accompanied by a dive guide.

  • All Junior divers will be at a maximum of 2 divers per instructor for training.

Junior Advanced Open Water Divers:

  • Junior Advanced Open Water divers 12-14 year old must be accompanied by a certified parent or legal guardian to complete paperwork and sign liabilities before the commencement of any activity or course

  • Junior Advanced Open Water Divers may dive to a maximum depth of 21 meters on all dives and must be accompanied by a dive guide.

  • All Junior divers will be at a maximum of 2 divers per instructor for training

 

Last Dive:

  • If your last dive was 18 months to 5 years ago, a refresher course is required prior to diving.

  • If your last dive was 5-10 years ago, a Re-activate course is required prior to diving.

  • If your last dive was over 10 years ago, a DSD or a full certification course is required.

  • You may be asked so show your logbook for verification.

Training and Medical:

  • All courses require the completion of a medical form and may require clearance from a doctor.

  • We recommend anyone wishing to complete any training courses have medical clearance from a doctor prior to arrival.

  • No refund is given for courses booked and failing to provide the correct medical clearance if required.

The Medical form can be downloaded directly by clicking on this LINK.

 

Dive Sites:

Dive sites are subject to change, sites scheduled based on seasonal availability and suitability on the day. Change of scheduled sites is not a valid reason for refund.

Dive Equipment:

  • Dive equipment is rented to the customer who is expected to care for and maintain the equipment during the rental period.

  • Customers agree to pay compensation at full current market value for any and all damages or loss of property and equipment belonging to Payapa Divers.

    • Lost weights: 500PHP per KG

    • Rinsing regulator without the dust cap: 500PHP Cleaning & Servicing charge

 

Applicable Law:

Any contract or dispute between Payapa Divers and participants are to be governed by and constructed in accordance with Philippines law. Both parties agree to submit to the exclusive jurisdiction of the courts of Manila City, Philippines.

- Complaints Policy -

We at Payapa Divers try our best to ensure your booking and trips go according to plan. However if a complaint arises please contact us asap. We can be reached via phone +63-921-953-1369/06 or email info@payapadivers.com.

Please note: if you do not inform us of the complaint at the time, we cannot try and rectify the situation and therefore will have been deprived of the opportunity to investigate and where possible resolve the issue.

The effective date of these policies is February 1st 2019.

Payapa Divers reserves the right to change these policies at any time.